Should you wish to return a gift, please be aware that you can make exchanges or receive a store credit. We do not refund on purchases.
We ship UPS Ground insured, and ship within 3 to 5 business days of receipt of order. In the unlikely case of any damage, please save all packing material and broken pieces for UPS inspection. Notify us within one week of receipt of goods and we will credit or replace damaged items as soon as possible after proper notification. We will not offer credit for or replacement of damaged merchandise if damages are not reported within one week of receipt.
Each item is individually handcrafted and will therefore vary slightly in color, shape and design from the next. Please note the following characteristics of handcrafted work: slight color and size variations, paint smudges, fingerprints, etc. All items are food safe and dishwasher safe. We do not recommend putting our items in the microwave.
Prices quoted on this web site are in US dollars ($$).
We do not sell, share, or disclose your personal information, unless required by law. All information is kept private. We use the latest encryption technology to keep your information safe. If you have any questions or comments about our policies, please don't hesitate to contact us.
For more information on the care of Italian Ceramics please see the About Italian Ceramics section entitled Characteristics of Handcrafted Ceramics.